We welcome feedback from our customers. Here are some examples of comments we have received.
The ICO’s perspective on AI Governance
This guidance covers what we think is best practice for data protection-compliant AI, as well as how we interpret data protection law as it applies to AI systems that process personal data. The guidance is not a statutory code. It contains advice on how to interpret relevant data protection law as it applies to AI, and recommendations on good practice for organisational and technical measures to mitigate the risks to individuals that AI may cause or exacerbate.
ICO – The Information Commissioner’s Office – Guidance on AI and data protection, March 2024
Oyster IMS has become an indispensable ally
CRU – Commission for Regulation of Utilities
Within the intricate labyrinth of data management, Oyster IMS emerges as a guiding beacon, illuminating the path towards seamless compliance and efficient information governance. With their expertise, dedication, and innovative solutions, Oyster IMS has become an indispensable ally for CRU, empowering us to navigate the complexities of data management with confidence and efficiency.
John Lynn
CISO & Head of ICT – CRU
Oyster IMS has been a regular source of guidance and support
FBC Manby Bowdler
We first engaged the services of Oyster IMS Consultants in 2018 to support us in our journey to becoming GDPR compliant. Since that time the team at Oyster IMS has been a regular source of guidance and support and together with OneTrust – enabling us to keep our data protection records and registers in one place and easily updated.
We have every confidence that we are in the best possible position to deal with any data protection event.
Lyn Coughlan, Head of Compliance, FBC Manby Bowdler
Domain knowledge and an excellent technical skill set
Major UK Bank
Oyster IMS bought both domain knowledge and an excellent technical skill set to this project, one of many on which we have worked together. As always, their approach was extremely professional and all issues that arose were dealt with in a timely manner and to our satisfaction.
We now have a fully integrated records system which gives us certainty around retention and disposition and keeps risk levels to a minimum.
SENIOR OPERATIONS MANAGER, Major UK Bank
A seamless service, from beginning to end
UK Public Service Provider
Oyster IMS provided a seamless service, from beginning to end, upgrading our document management system. Their consultants recognised our unique security needs and provided bespoke on-site service and Administrator training. It was a pleasure working with them.
Records Manager, UK Public Service Provider
Oyster have been an excellent business partner
SEUPB - Special EU Programmes Body
Oyster have been an excellent business partner to SEUPB. They provide solutions that are practical for our specific needs.
I would recommend Oyster for any data related service provision.
Paul Sheridan, Director of Corporate Services, Special EU Programmes Body
It is great to partner with Oyster IMS
HEAD OF CORPORATE DEVELOPMENT
It is great to partner with Oyster IMS who provide us with an extra level of assurance in our due diligence process, often in a fast-moving acquisition. The reports they produce are easily digestible and ready for board-level discussion and their analysis brings a lot of value to the acquisition process.
Oyster IMS really know what they are doing
CHIEF TECHNOLOGY OFFICER
Oyster IMS really know what they are doing and talking about in this area and can get that across to a business audience. The reports are concise and measured and clearly articulate the risk impact of flagged issues.
Oyster IMS has given us data discovery tools to make intelligent decisions … a great example of business and IT working together for success.
Canopius
Locating 2.5TB of relevant information would have taken me at least a month before. With our new data discovery capability from Oyster IMS, I was able to collate information across multiple repositories and respond to the request within a morning.
David Francis, Group Data Protection Officer and Head of Information Governance
Very detailed answers to our privacy queries
CHAS - Children's Hospices Across Scotland
Oyster IMS consultants are really approachable, positive in finding compliant compromise solutions to deal with challenges and provide very detailed answers to our privacy queries. The Helpdesk service is great and we have received lots of training and support on OneTrust and prompt advice on all our GDPR requirements.
Linda Kilgour, Head of Information Management
A strong feeling of confidence…
Human Fertilisation and Embryology Authority (HFEA)
Oyster IMS understood what we needed, they had done it successfully before and were able to provide us with good references. Overall they gave us a strong feeling of confidence that we would achieve a good outcome.
Steve Morris, IT Systems Manager
